Request Tracker (RT) Resources

Here you will find various Request Tracker links and video tutorials on the use of RT.

Links

Video Tutorials

If you have any questions or feedback, please contact us at bftvtech@ucdavis.edu.

System Overview

A general overview of the ticketing systems basic look and features.

Create a Ticket

Learn how to create a new ticket through the web interface of the RT Ticketing system.

Claim a Ticket

Learn how to claim a ticket through the web interface of the RT Ticketing system.